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FAQs.

Home automation and technology can be a complicated process, but we're here to simplify it for you. We've answered some common questions here.

Do you only work with new home owners and builders?

Let’s put it like this – if you need help with technology at home, in the office, or in your vacation home in the mountains, we can help!  We welcome all new residential, commercial, and builder clients and relationships.

Can I pay with a credit card?

We accept all forms of payment – cash, check, and major credit cards.

If I have an idea of what I want, can MediaHead help make it happen.

Everything is custom designed, and plans can be implemented in phases over time.

I have some older, but great equipment. Can you help me control it from my phone.

We can integrate with existing equipment, systems or devices you have already in your home.

Should I be concerned equipment I purchase today will be obsolete soon?

Technology is constantly evolving, and we do our best to stay up to date on technologies of yesterday, today and tomorrow by participating in industry groups like CEDIA and attending trainings hosted by our manufacturer partners. Keeping in mind your goals and budget, we'll recommend equipment that'll give you the longest usage possible.

What exactly is your logo? 

He’s best known as “Speaker Monkey,” but doesn’t have an official name or status. He's a constant reminder for us to have fun, to follow our passion, embrace creativity in design, and to give everyone we do business with a reason to smile.

If you didn't get the answer to your question, contact us or shoot us a message using the form below.

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residential

Whether building a new house, buying a fixer-upper, or updating an existing home in Prosper, TX, we’ll connect you to the best whole home automation solutions that fit your lifestyle and budget.
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commercial

We’ll outfit your business space with sensible, yet utterly cool, automation solutions that are reliable and easy to control, so that you can focus on what matters most — your customers.
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builders

As a trusted and dependable trade partner, we’ll equip your properties with the best and most current home-entertainment, smart home security and energy-saving solutions that directly reflect your reputation as a detailed and thoughtful builder in Southlake, TX.
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